Virus Alert From Microsoft This Computer Is Blocked On Mac

31.03.2020by admin

How To Remove Microsoft Virus Alert Scam
Virus Alert Microsoft Windows
Virus Alert From Microsoft This Computer Is Blocked
Virus Alert From Microsoft This Computer Is Blocked On Mac Windows 10
Virus Alert From Microsoft This Computer Is Blocked On Mac Computer

Remove “This Mac computer is BLOCKED” scam from Chrome If you are getting “This Mac computer is BLOCKED” popup warnings, then you can try to delete it by resetting Chrome to its default values. It will also clear cookies, content and site data, temporary and cached data. Feb 29, 2016 A few weeks ago my father in law fell victim to this scam. He was browsing on the Internet and suddenly received a warning on his screen telling him he had a virus and to call an 800 number. Specifically, a pop-up alert window appears saying that their Mac may have been hijacked or that there is a “suspicious activity” or that their Mac is infected with a virus. You may see a popup message something like this: Critical Security Warning! Your Mac is infected with a malicious virus attack. If you continue to have problems with removal of the your computer has been blocked virus, reset your Google Chrome browser settings. Click the Chrome menu icon (at the top right corner of Google Chrome) and select Settings. Scroll down to the bottom of the screen. Click the Advanced link.

An increasing number of users are experiencing issues with Safari. Specifically, a pop-up alert window appears saying that their Mac may have been hijacked or that there is a “suspicious activity” or that their Mac is infected with a virus.

You may see a popup message something like this:

Critical Security Warning! Your Mac is infected with a malicious virus attack. Please contact tech support at +1-888-307-2735 and provide error code WBACK7917 to scan and resolve any potential threats to your personal and financial information, which was being tracked by suspicious connection. Consequently we are performing additional security checks to verify the source of the attack and have halted all your system resources in order to prevent any additional damage to your system and information.”

This is a scam message. Safari (Explorer or Chrome) will look unresponsive and locked and you will not be able to close the popup.

This is just a JavaScript pop-up. Just keep calm. Do not worry, this is not a virus. And further your Mac has not been infected with any malware. Tis message is designed to scare and deceive Mac users into thinking there is something wrong.

Virus alert from microsoft this computer is blocked on mac computer

Do not call the number on the message. And do not click the “OK” button. If you call the number, whoever answer the phone will ask you to access your Mac remotely. Or they may ask you to pay between $100 and $500. Do not do this. They are trying to steal your money.

Here is how to fix security alert messages:

Follow the steps below:

Force quit Safari by pressing Command-Option-Esc.
Force Quit window will appear
Select Safari
Then click Force Quit
Now you need to restart Safari. But if you start Safari normally, the popup may appear. Now while pressing the Shift key, launch Safari. This is important step. This will restart the browser without reloading previously open sessions.

If you are still experiencing this problem:

Force quit Safari
Relaunch Safari while holding down the Shift key
Turn Wi-Fi off. Simply click the wireless icon in the upper left corner then choose Turn Wi-Fi Off
Visit a web site e.g. apple.com
Now connect to the Internet by turning Wi-Fi on.

Note: You may also want to clear your browser history. Choose History > Clear History.

See also: Mac Stuck On “Setting up your Mac”, Fix

174 98 likes 243,004 views Last modified Jan 18, 2019 9:06 AM

Short answer:

These are scams just like an unsolicited phone caller harassing you to buy something you don't want. You don't need to do anything but hang up and forget about it. Your phone cannot become infected simply by an unwanted call, right? Neither can your Mac. Do the equivalent of hanging up on the harassing phone caller: close the web page and forget about it. No other action is necessary, or justified.

Read Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

Long answer:

These popular browser scams spontaneously appear as an unexpected popup or unsolicited webpage (examples below; click to enlarge) that allege the detection of 'viruses' or the existence of some unsafe condition that needs to be addressed with great urgency:

Virus alert from microsoft this computer is blocked on mac windows 10

Scam Example 1	Scam Example 2
Scam Example 3	Scam Example 4
Scam Example 5	Scam Example 6

Scam Example 7 (iPhone)	Scam Example 8 (Apple Watch)

These scams can appear on any web browser running on any Mac, PC, or iOS device.

Despite what they say your Mac has not been infected with anything other than a web page that won't go away, which is easy to fix. What gets people into trouble is believing the information that appears, and then taking inappropriate actions.

These scams may appear to be authentic, because they typically include details such as your IP address (numbers that identify your device and its approximate geographical location) and a familiar icon of the browser you're using. Some of them include voiceovers or annoying alert sounds. Some of them will spawn multiple tabs or windows by the dozens. It might seem there is no way to close the windows or otherwise dismiss the popups. You might not be able to control Safari, and you can't find a way to quit the app. Even if you were to completely shut down and restart your Mac or your iPhone, the annoying popups might just keep reappearing.

How To Remove Microsoft Virus Alert Scam

The above screenshots are mere examples. There are thousands of variations of this scam whose exact appearance and wording can take any form. There are also millions of permutations of the 'toll-free' phone numbers they provide, and they can easily originate from the other side of the globe. These scams are easily created, simple to distribute, and new examples appear every day.

A variant of the same scam will cause a webpage to appear accusing you of engaging in some sordid or illegal Internet activity. The page might bear official-looking government or law enforcement seals, say your Mac is infected with some ick, and / or employ technobabble intended either to intimidate you or create an impression of authenticity.

Needless to say whatever text they contain should be utterly disregarded, because it's all false: Your Mac is not infected with anything and you did nothing wrong. What you're experiencing is a lame and 100% fraudulent attempt to extort money from you. No matter how legitimate the message appears to be, it did not originate with Apple, the FBI, the IRS, RCMP, Bundespolizei or any legitimate organization.
If you closely examine the page you might find a 'disclaimer' written in very tiny text, containing what may be the only accurate information on it. The exact text extracted verbatim from one of the above scam examples follows: 'The webpage and pop-up is only for advertisement use. In no way claiming to be Microsoft and claiming a definite error has occurred. The webpage does not take any personal or critical information. The webpage owners are not held liable for any actions taken on your system by third parties. Call at your own free will.' Who could object to that? That's about as sincere as it gets.
These scams are routinely perpetrated by criminals around the world in an effort to convince you into giving them money. They cannot succeed without your active participation. Don't be a victim.

When you can't find a way around this problem—when you can't close the page or even quit the web browser you're using—it might seem that you're stuck and there is no way out. If that describes your situation, read on.

Whatever you do, never call any phone numbers that appear. They will just want payment, usually in multiple hundreds of US dollars. Worse yet, they may attempt to deceive you into granting them remote control of your Mac, conceivably enabling them to install a 'backdoor' granting criminals unfettered ability to harvest any or all the information contained on your Mac, to be used for any conceivable purpose. That's a road you do not want to travel. Never allow anyone to remotely log in to and use a Mac that you own and control.
If you already called, read the Appendix.

There are different solutions for Safari on the Mac and Safari on an iPhone or iPad device. Follow the applicable one below. Although the instructions specifically address Safari, they are easily adapted to other web browsers.

Solution (Mac):

Some of these scam popup messages are very easy to dismiss:

If a checkbox appears with the text 'Don't show more alerts from this webpage', select it, then click the Leave Page or OK button.
If that option does not appear, try repeatedly and quickly clicking the Leave Page or OK button while also pressing the key combination ⌘ W.
If the Leave Page or OK button is not visible because the dialog box extends beyond your display's lower limit, the Return or Enter key should perform the equivalent action.

Either option may result in interrupting the script preventing you from closing the page normally. If it does, you're finished. If not, or you grow tired of that method, continue below.

Quit Safari. If necessary, force Safari to close by following these instructions: Force an app to close on your Mac - Apple Support.
- Summary: choose  (Apple menu) > Force Quit..
- Or, using three fingers press the three-key chord ⌘ (the Command key, next to the space bar) Option (the key next to it) Escape (the key at the upper left of your keyboard or Touch Bar).
- A dialog box with the title Force Quit Applications will open.
- Choose Safari, click the Force Quit button, and confirm the dialog with Force Quit again.
- Close the dialog box.
Press and hold a Shift key and keep it depressed while launching Safari again.
- When Safari opens, release the Shift key.
- This action prevents Safari's previously loaded pages from loading again upon launch.

If that does not immediately fix the problem:

Force Safari to quit again.
Disconnect from the Internet by selecting Wi-Fi 'off' in the Mac's menu bar, or disconnecting its Ethernet cable if you're not using wireless. See pictures below.

Turn Wi-Fi 'off'

Disconnect Ethernet cable (MacBook Pro)

Disconnect Ethernet cable (iMac)

Launch Safari again by pressing and holding a Shift key while launching Safari.
No pages will be able to load since you're not connected to the Internet.
Select the Safari menu > Preferences > General, and review your home page selection.
Select the Privacy pane > Remove All Website Data.. > Remove Now.
After you reconnect to the Internet, you will need to sign in again with all websites that require authentication (such as this one).
Close the Preferences window.
(optional) Select the History menu > Clear History..
Choose an appropriate period to clear from the dropdown menu. That action will ensure you don't inadvertently navigate back to the same problematic web page.
Turn Wi-Fi back on again or reconnect your Ethernet cable.

You'll be back in business.

In an abundance of caution, consider the following additional actions. They are not required to eliminate the scam webpage but you should review them to determine certain Safari settings have not been unexpectedly altered.

Open Safari's Preferences.. again and select Extensions. Uninstall any Extensions that you are not certain you require by clicking the Uninstall button.
If you are not sure what to uninstall, uninstall all of them. None are required for normal operation.
Select the Privacy pane and verify Website tracking is configured the way you expect.
- For macOS versions prior to High Sierra: verify 'Cookies and website data' is configured the way you expect. If you are not certain which choice is appropriate, choose 'Allow from websites I visit'.
- For macOS versions prior to Yosemite the equivalent preference is 'Block cookies and other website data' > From third parties and advertisers.
Click the Manage Website Data.. button.
Read what it says: There is no harm in using the Remove All.. button, but websites that require login credentials or otherwise retain custom settings will need to be reset as needed (for example, you'll be logged out of websites that require login credentials).

Solution (iOS):

Force Safari to quit by quickly double-clicking the Home button. On that screen, swipe left or right until you find Safari with a preview of the problematic web page. Swipe that image up and away to terminate it:

Force Close apps

The unresponsive Safari page will be gone, but if you were to launch Safari again it might just reappear. To prevent that from occurring, go to Settings and scroll down a bit until you see Safari. Tap Safari, then tap Clear History and Website Data. Confirm the dialog that appears next, and you'll be back in business. The effect of clearing website data will require you to 'sign in' again to websites that require authentication (such as this one).

Virus Alert Microsoft Windows

Appendix

What happens when you call the phone number to 'fix' your Mac, PC, or mobile device

This is what happens.

There might be noise as though lots of people are talking in the background.
That never happens when you call Apple.
The person who answers may be difficult to understand due to an inability to converse in your native language without a heavy accent.
Legitimate Apple and Microsoft representatives are chosen for their ability to listen to your concerns and to communicate clearly and effectively in your language.
They will offer to help you fix what's wrong, without asking for payment in advance.
If Apple or Microsoft intends to charge you for their services, they will let you know in advance.
If you ask who they represent or where they're from, they'll say Apple, or Microsoft, or Google, or some other organization with an impression of legitimacy. It doesn't matter. They're lying.
They will ask you to connect to some website on your browser. Doesn't matter which browser. Perhaps they will have you type some numbers into the browser's URL field.
That action will load a website providing a download link to legitimate and free software that will enable them to connect to your Mac.
When the download finishes, you will be asked to install that software, which may require your login credentials.
That dialog box should always be taken seriously. Never provide your login or Apple ID credentials unless you are certain who's asking and know the reason they are required.
That software will enable a remote user to manipulate your Mac as though they were you sitting right in front of it, including the ability to download and install even more software that can conceivably be used for any imaginable purpose whatsoever—including harvesting your personal information, stealing passwords, mining cryptocurrencies, remotely monitoring your Internet activity, using your device's built-in cameras or microphones to take pictures of you and your surroundings.. the possibilities are endless.
Using the built-in tools on your Mac or PC, the criminals will show you phony 'evidence' of viruses or malware or spyware or unauthorized intrusion, which will rely upon deception to convince you something is horribly wrong.
- It's hard to resist because they're showing you your own Mac, right before your very eyes.
- Remember.. they're lying.
The criminals will reinforce how wise it was of you to call them before any additional damage occurred. You should be so happy you called them. Etcetera.
They will offer to provide you—perhaps free of charge, perhaps not—some 'cleaning' or 'anti-virus' junk—legitimate commercial software that nevertheless is 100% garbage that should never be installed on any Mac.
That junk is certain to cause even more headaches in the future, for which you'll want to call them again.. except the number you called won't work any more.
For that service they'll offer to provide a subscription-based service normally priced at several hundred dollars but marked down 'today only' to a mere $200 or whatever they can get, based on the naïveté they perceive from you and your apparent willingness to pay.

Pause here to reflect:

By agreeing to call them and granting permission to access your Mac, the criminals installed legitimate remote access software that can be in turn used to install something illegitimate or nefarious on your Mac, now or at any time in the future.
Maybe they also got you to pay $20 or more for some 'anti-virus' junk that's normally given away for nothing, because it also exists to harvest your personal information and sell it.
Maybe you already provided your credit card number and CVV code or even your bank account information, enabling them to rack up huge charges on your credit or debit card now or in the future.
Maybe you already gave them your Apple ID and its password, enabling them to purchase a limitless amount of Apple products and services.
Or, they'll just sell your Apple ID to like-minded criminals and take the cash up front.
Now, they want you to buy a subscription service for continued 24/7/365 tech support which you're going to need, because the junk they installed on your Mac is going to make it sick.
If you decide to back out of their generous offer, they may just lock you out of your Mac—using the very software you just agreed to install.
To summarize: you willingly allowed criminals to infect your Mac and maybe even paid them to do it.