Microsoft Office Error Code 0x80004005 Mac
- Microsoft Office Error Code 0x80004005 Mac Version
- Microsoft Mail Error 0x80004005
- Microsoft Office Error Code 0x80004005 Macbook
- Excel Error Code 0x80004005
- Microsoft Excel Error Code 0x80004005
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The error code 0x80004005 comes up in combination with many programs and situations. This article introduces step-by-step solutions to the error code in different cases. Make sure you're using the correct Microsoft Account that is associated with your Office for Mac purchase. Double check to make sure you're activating Office 2016 or Office 2019 for Mac and not Office for Mac 2011. If you're accidentally trying to activate 2011 instead of Office 2016 or Office 2019 for Mac, uninstall Office for Mac 2011. Nov 20, 2017 Microsoft released a security update to address vulnerabilities in Adobe Player in Internet Explorer and Microsoft Edge. We suggest you install updates immediately by going to. Apr 07, 2020 Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Oct 23, 2019 Troubleshoot issues with shared computer activation for Office 365 ProPlus.; 3 minutes to read; In this article. If you're having problems getting shared computer activation to work when you deploy Office 365 ProPlus to shared computers in your organization, try the following to fix the problem.
At times your users might encounter issues with Office Add-ins that you develop. For example, an add-in fails to load or is inaccessible. Use the information in this article to help resolve common issues that your users encounter with your Office Add-in.
You can also use Fiddler to identify and debug issues with your add-ins.
Common errors and troubleshooting steps
The following table lists common error messages that users might encounter and steps that your users can take to resolve the errors.
| Error message | Resolution |
|---|---|
| App error: Catalog could not be reached | Verify firewall settings.'Catalog' refers to AppSource. This message indicates that the user cannot access AppSource. |
| APP ERROR: This app could not be started. Close this dialog to ignore the problem or click 'Restart' to try again. | Verify that the latest Office updates are installed, or download the update for Office 2013. |
| Error: Object doesn't support property or method 'defineProperty' | Confirm that Internet Explorer is not running in Compatibility Mode. Go to Tools > Compatibility View Settings. |
| Sorry, we couldn't load the app because your browser version is not supported. Click here for a list of supported browser versions. | Make sure that the browser supports HTML5 local storage, or reset your Internet Explorer settings. For information about supported browsers, see Requirements for running Office Add-ins. |
When installing an add-in, you see 'Error loading add-in' in the status bar
- Close Office.
- Verify that the manifest is valid
- Restart the add-in
- Install the add-in again.
You can also give us feedback: if using Excel on Windows or Mac, you can report feedback to the Office extensibility team directly from Excel. To do this, select FileFeedbackSend a Frown. Sending a frown provides the necessary logs to understand the issue.
Outlook add-in doesn't work correctly
If an Outlook add-in running on Windows and using Internet Explorer is not working correctly, try turning on script debugging in Internet Explorer.
Go to Tools > Internet Options > Advanced.
Microsoft powerpoint recovery mac. Under Browsing, uncheck Disable script debugging (Internet Explorer) and Disable script debugging (Other).
We recommend that you uncheck these settings only to troubleshoot the issue. If you leave them unchecked, you will get prompts when you browse. After the issue is resolved, check Disable script debugging (Internet Explorer) and Disable script debugging (Other) again.
Add-in doesn't activate in Office 2013
If the add-in doesn't activate when the user performs the following steps:
Signs in with their Microsoft account in Office 2013.
Enables two-step verification for their Microsoft account.
Verifies their identity when prompted when they try to insert an add-in.
Verify that the latest Office updates are installed, or download the update for Office 2013.
Add-in doesn't load in task pane or other issues with the add-in manifest
See Validate an Office Add-in's manifest and Debug your add-in with runtime logging to debug add-in manifest issues.
Add-in dialog box cannot be displayed
When using an Office Add-in, the user is asked to allow a dialog box to be displayed. The user chooses Allow, and the following error message occurs:
'The security settings in your browser prevent us from creating a dialog box. Try a different browser, or configure your browser so that [URL] and the domain shown in your address bar are in the same security zone.'
| Affected browsers | Affected platforms |
|---|---|
| Internet Explorer, Microsoft Edge | Office on the web |
To resolve the issue, end users or administrators can add the domain of the add-in to the list of trusted sites in Internet Explorer. Use the same procedure whether you're using the Internet Explorer or Microsoft Edge browser.
Important
Do not add the URL for an add-in to your list of trusted sites if you don't trust the add-in.
To add a URL to your list of trusted sites:
- In Control Panel, go to Internet options > Security.
- Select the Trusted sites zone, and choose Sites.
- Enter the URL that appears in the error message, and choose Add.
- Try to use the add-in again. If the problem persists, verify the settings for the other security zones and ensure that the add-in domain is in the same zone as the URL that is displayed in the address bar of the Office application.
This issue occurs when the Dialog API is used in pop-up mode. To prevent this issue from occurring, use the displayInFrame flag. This requires that your page support display within an iframe. The following example shows how to use the flag.
Changes to add-in commands including ribbon buttons and menu items do not take effect
If changes you've made in the manifest, such as file names of ribbon button icons or text of menu items, do not seem to take effect, try clearing the Office cache on your computer.
Microsoft Office Error Code 0x80004005 Mac Version
For Windows:
Delete the contents of the folder %LOCALAPPDATA%MicrosoftOffice16.0Wef.
For Mac:
Add-ins are often cached in Office for Mac, for performance reasons. Normally, the cache is cleared by reloading the add-in. If more than one add-in exists in the same document, the process of automatically clearing the cache on reload might not be reliable.
You can clear the cache by using the personality menu of any task pane add-in.
Choose the personality menu. Then choose Clear Web Cache.
Note
You must run macOS version 10.13.6 or later to see the personality menu.
You can also clear the cache manually by deleting the contents of the ~/Library/Containers/com.Microsoft.OsfWebHost/Data/ folder.
Note
If that folder doesn't exist, check for the following folders and if found, delete the contents of the folder:
~/Library/Containers/com.microsoft.{host}/Data/Library/Caches/where{host}is the Office host (e.g.,Excel)~/Library/Containers/com.microsoft.{host}/Data/Library/Application Support/Microsoft/Office/16.0/Wef/where{host}is the Office host (e.g.,Excel)com.microsoft.Office365ServiceV2/Data/Caches/com.microsoft.Office365ServiceV2/
For iOS:
Microsoft Mail Error 0x80004005
Call window.location.reload(true) from JavaScript in the add-in to force a reload. Alternatively, you can reinstall Office.
Changes to static files, such as JavaScript, HTML, and CSS do not take effect
Microsoft Office Error Code 0x80004005 Macbook
The browser may be caching these files. To prevent this, turn off client-side caching when developing. The details will depend on what kind of server you are using. In most cases, it involves adding certain headers to the HTTP Responses. We suggest the following set:
- Cache-Control: 'private, no-cache, no-store'
- Pragma: 'no-cache'
- Expires: '-1'
For an example of doing this in an Node.JS Express server, see this app.js file. For an example in an ASP.NET project, see this cshtml file. Microsoft documentation.
Excel Error Code 0x80004005
If your add-in is hosted in Internet Information Server (IIS), you could also add the following to the web.config.
If these steps don't seem to work at first, you may need to clear the browser's cache. Do this through the UI of the browser. Sometimes the Edge cache isn't successfully cleared when you try to clear it in the Edge UI. If that happens, run the following command in a Windows Command Prompt.